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Our Policies

Transparency, compliance, and commitment — our policies define who we are.

Incorporation

CASHTREE Finance Pvt. Ltd. is a registered NBFC under RBI Act, 1934. Incorporated in 1995, we are committed to serving the underserved with integrity.

Company overview

Fair Practices Code

Our Fair Practices Code ensures transparency in lending, ethical collection, and fair treatment of all customers. We follow RBI guidelines strictly.

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Grievance Redressal

We have a robust grievance redressal mechanism. Reach out to our dedicated team for any concerns, and we ensure resolution within 7 working days.

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Interest Declaration

Our interest rates are transparent and compliant with RBI norms. We declare all charges upfront with no hidden costs. Complete clarity for our customers.

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Privacy Policy

Your data is safe with us. We collect, store, and process personal information as per applicable laws. We never share your data without consent.

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CASHTREE LMS Privacy Policy

The CASHTREE LMS Privacy Policy applies specifically to the CASHTREE LMS app, including authorized employee use and retailer onboarding. It explains how personal information, attendance selfies, loan documents and duty-location data are collected, used, protected, shared and retained.

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POSH Policy

We are committed to a safe and respectful workplace. Our POSH policy ensures zero tolerance towards harassment and provides a secure complaint mechanism.

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